RETURN

Any goods returned must be notified within 48 hours of your receiving the product and all return must be made within 7 days of receipt of the goods.

It is the customer’s sole responsibility to ensure that any goods returned are received by us, When We receive the returned Goods, We will inspect them to ensure all manuals, accessories, free items and any other components are within the returned package and that You have taken reasonable care of the Goods. Any complaints made which are rejected by us, is held entirely at the owners risk and expense.

If the Goods have missing manuals, accessories, free items or any other components, we shall charge you the cost of these missing items. These costs will be deducted from any refund that is due to you.

The Images of products we display on our website are for guideline and illustration purposes only, heavygadgets cannot guarantee that Your monitor's display of any colour will accurately reflect the colour of the actual Goods.

REFUND

All refunds will be made directly to the card that you used to make the purchase. All refunds will be made within 30 days of the cancellation of your order in respect of goods not yet sent, or within 30 days of our receipt of any goods which are being returned, subject to your compliance with these terms and conditions in respect of returns. This does not affect your statutory rights. If returned goods do not show as a credit on your next credit/debit card statement, please wait until the following statement before contacting us to ask if we have received them.
Every item is described as accurately as possible and we believe represents excellent value for money. While we make every effort to ensure that all prices and descriptions on our website are accurate, errors may occur. If we discover such an error after you have submitted an order to us, we will contact you prior to accepting your order with the correct details and offer you the opportunity to either re-confirm or cancel your order. If we are unable to contact you we may treat the order as cancelled. If the correct price is higher than that advertised you may of course elect to cancel your order and we will refund your purchase money.