At Heavygadgets.com we take security very seriously and make shopping online safe and that your personal information is secured, The overwhelming majority of online transactions are completed safely and efficiently. However, there are some risks. Please Read the following advice to ensure your online shopping is safe and secured as possible

Giving out you personal information

No credit or debit card details are stored once your order has been processed.
Heavygadgets.com will never e-mail or call you to ask you to disclose or verify your credit card or bank account number. You should only give out this information directly on the Heavygadgets.com website or when you contact Heavygadgets.com directly.

If you are contacted or received an unsolicited e-mail which asks you to confirm or provide your personal details or banking information, disregard the request and report the incident to Heavygadgets.com for investigation.

If you received a suspected Heavygadgets.com e-mail, discover a spoof Heavygadgets.com website, or if anything raises your suspicions, please report it to us, forwarding any suspicious e-mail including the full headers directly to Stop-Spoof@heavygadgets.com.

Heavygadgets.com payment via PayPal is safe, secured and guaranteed and provides buyers with a convenient method of payment. Heavygadgets.com Payments via PayPal is the only authorised and recognised form of payment. Making payment on Heavygadgets.com website using PayPal, Please ensure you have a PayPal Account.

False E-mails

A False e-mail looks similar to a real e-mail from Heavygadgets.com. It may direct you to a false website that looks similar to Heavygadgets.com which asks you to enter your information and password. Your information may then be used to commit fraud.

Important information to help protect yourself from phishing and spoofing e-mail

Check the return address
Genuine Heavygadgets.com e-mails come from an e-mail address ending in "@heavygadgets.com.
Fraudulent e-mails do their best to look like they originated from Heavygadgets.com, for example, by putting "heavygadgets" at the beginning of the address, such as "info-heavygadgets@yahoo.com" or Heavygadgets-payments@yahoo.com,. If the return address contains the name of another Internet Service Provider (ISP), you can be sure the e-mail is fraudulent.

Check the website address
Some phishers set up spoofed websites that contain the word "Heavygadgets" somewhere in the URL. Genuine Heavygadgets.com URLs always begin with http://www.heavygadgets.com
The best way to ensure that you don't respond to a phishing e-mail is to go directly to heavygadgets.com websiteif you are suspicious
If you are suspicious of the email address or a website please report it to stop-spoof@heavygadgets.com